1. Q: Where is your factory located? How can I visit there?
A: Our factory is located in Shijiazhuang City, the capital of Hebei Province, 1.5 hours way by high-speed rail from beijing to shijiazhuang. It’s near the airport and train station.
2. Q: How does your factory do regarding quality control?
A: We test our machine before shipping. Our factory has gained ISO9001:2008 authentication.
3.Q: How long is the warranty?
A:one year warranty and free cunsultaion during the period of use.
4.Q: how to pay for the product?
A:L/C, T/T and Western union is available. TT30% in advance and the rest 70% before shipment.
5. Q: How long is the time of delivery?
A: 5-7 days after get the prepayment.
6.Q: how to consult about mortar pump?
A:you just need offer us following information: conveying capacity per hour? The Horizontal and Vertical conveying distance? etc... our experts will recommend u the suitable model of mortar pump for you ASAP.
7.Q:If accept OEM service to made product as per customer offering drawing?
A:Yes,we can offer OEM service. We also offer customers new product design,non-standard design and prestressing construction plan.
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